PS3 Ear Force PX21 Gaming Headset

PS3 Ear Force PX21 Gaming Headset
Customer Ratings: 3.5 stars
List Price: $59.99
Sale Price: $57.87
Today's Bonus: 4% Off
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....then you absolutely have to have this. The sound quality and the ability to adjust the different volumes is outstanding. I play Call of Duty about 90% of the time online and this just makes the entire online experience better. I use to get into games with kids making annoying noises etc. Now with the push of a finger I don't have to listen to it but I can still hear the game perfectly. In fact, a buddy and me went into a private match on shipment. I could hear him from across the map setting up claymore's, pulling grenade pins, moving and even swiping his knife. The only negative thing I have to say about this headset is that it's not wireless but I am sure that would add quite a lot of money to the price. They are also extremely light and comfortable and .................................................You know what, stop reading this and just go buy a set of these already.

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I was researching headsets that mixed chat and the game sound in stereo in the earphones, with the chat mic all as a single unit. I came across the press release of the PX21. Not available at the time, but coming soon. I almost didn't wait for it. I almost bought the P21. I'm glad I waited.

Features:

You hear chat and stereo game sound in the earphones.

Setup was easy for me and they provide all the cables and adapters you need.

The cable is looong. I play on a 58" TV and I wouldn't want to sit as far away as the cable

would let me.

A control cluster for mic and sound that gives you:

* Separate volume controls for game sound and chat volume

* Mute switch for the mic

* Bass boost

* Expanded stereo mode

What I liked:

The stereo effect is good especially with the stereo expansion mode turned on.

If there's an enemy behind me and to the left, I hear him behind me and to the left.

As noted in other reviews there *is* a hiss. More on that later.

The sound quality is good. And by that I mean for playing video games. I have a set of $120

Sennheiser can headphones I use for home recording. Music sounds great in them. Before the

PX21 I used those plugged into a Dolby 5.1 amplifier getting an optical sound feed. The PX21

is much better for playing video games because the sound is crisper. Music may not sound

great on them, but I can hear the enemy sneaking up on me.

Mic. The mic boom has a great range of movement and stays in whatever position I put it.

Other people tell me I come across good and clear. The mute switch is great, of course...

why would you make a headset without one?

Comfortable. Again, compared to my Sennheisers, these are much more comfortable. The earpads

are fabric covered and the headband isn't tight. You don't develop a headache or aching ears

after a couple of hours of play. The mic boom is long, flexible and comfortable to use.

And mostly what I liked... I play better. From the first time I used it, I consistently

scored higher.

What I don't like

Hiss. Yes, it hisses. A little in normal mode, significantly more in expanded stereo mode.

Again, it might be a problem listening to music or quiet passages in other games. But you

really only need expanded mode in games where directions of sound cues are important. Turn

of the stereo expansion when you don't need it and the hiss is negligible. If you want to

listen to music, get a pair of $120 Sennheisers and leave the headset for the games.

The clip on the control cluster is backwards. Hard to explain, but whenever I try clipping

the control cluster to my shirt, the wires hang awkwardly.

If you're a gamer, buy this headset. I researched before I bought it and it looked like the best thing on the market for what I was looking for. And I believe it is.

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I bought these headphones because I was sick of using a cheap blue-tooth devices and wanted a set of nice headphones. After doing much research (obviously not enough), I came across these headphones sold at a local retailer for eighty dollars. They seemingly had all the features I was looking for and purchased them in hopes of many hours of enjoyment. Little did I know how few hours of life the headphones had in them.

At first they worked exactly as advertised. I mainly used them for my PS3, but also hooked them to my 360 occasionally. I used them overall about a half-dozen times as I'm a very infrequent online gamer with select friends. I used them without incident for a couple of months and then set them aside, not using them at all for a few months.

The other day I hooked them back up in hopes of playing with some friends online. The very first thing I noticed was that the left speaker was crackling in & out. I thought it was a loose connection and diligently checked all connections to the console to make sure it wasn't just an operator error, which it was not. A few minutes later, I noticed that I had absolutely no sound from the left side at all and remained in this awful state since! The headphones went from working perfectly a couple of months ago to now not working properly without any use at all.

So I went to the Turtle Beach website in hopes that my replacement due to a manufacturer defect would be handled quickly and promptly, boy was I wrong!

The first thing I noticed was there was NO phone support whatsoever for Turtle Beach and I was at the mercy of only emailing support. I jumped through all their hoops, scanning my original receipt, which I luckily kept and emailing them my address and phone number (how ironic they wanted my phone number, yet had no phone lines). The very next thing I noticed was that my email took a VERY long time to receive an answer from support.

My situation finally was escalated to the RMA department.

As a side note, I should also mention that all of the emails that I mailed contained personalized questions about my situation and were only answered with very impersonal robotic responses. The agents handling my emails did not ONCE address my actual questions. They just kept pushing me along the escalation ladder.

One of the questions that I posed in my email had to do with the fact that I did not see why I had to pay for shipping on a device that was clearly still under the year warranty. It had been less than six months, well under their limited one-year warranty, and since the headphones had become unusable not due to any misuse or mishandling on part of the owner I believe the fault lies with the initial production at the factory.

I still have not received a response from the RMA department to my query and that was about two weeks ago.

I find it completely ridiculous that Turtle Beach expects me to pay for shipping the headphones back to their RMA department when the fault with the product clearly lies with the company. They issued a defective product and now will not stand behind their product to the extent of gaining back customer satisfaction.

I am writing this review in hopes that readers understand what they are getting into when choosing to purchase a product from this company and in hopes of making Turtle Beach change their policies with how they handle customer issues.

A professional company stands wholly behind their products with phone support lines, expedient responses and resolutions, and waiving return shipping fees due to faulty craftsmanship. These above components spell ultimate customer satisfaction and because of lack in all areas, I am a very dissatisfied customer with this company.

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My husband is a remarkably talented gamer. He's plays everything from "Ghosbusters" to "Little Big Planet," from "Modern Warfare 2" to "Rock Band" to NSMB. He's played almost every system available in the USA, but prefers the diversity of PS3. Out of necessity, he mastered the art of playing with the TV on mute (a courtesy to me, we all know how late things can go). But all that changed, this past holiday season when his amazingly thoughtful wife (that would be me!) bought him a brand spanking new pair of these! So far, he's had nothing but positive things to say. Specifically, he's mentioned the volume controls, overall flexibility and comfort, chat boost, the surround sound effect, and crispness of in game sound. So he gives it an A in gaming and I give it an A+ for letting me sleep :)

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First of all, with the correct setup, you can use HDMI sound. If your TV is equiped with a(n) "Audio Out" then you are in buisness. TV Audio out is almost always on, even if not being used. It transfers all sound on TV to the componant plugs so you can run your tv through a sterio or any other device yo want. If you run your PS3 on HDMI, than the sound is already being transferred to this componant plug. If you already forward this sound to a tuner, you can put the P21 RCA plugs in line and reconnect to your tuner. Now, sound will go to your P21 and you DO NOT need to turn your tuner on. If you dont have sound running yet, simply buy a small 3 foot length rca set, hook up to tv, put P21 plugs in line.. and Walla! you have game sound. Doing this, you do not need to re set up your ps3 sound, and you will run full HDMI all the time. ( just make sure the red and white plugs are not touching if they are dangling )

Now, the Headset themselves, they are awesome. the buzzing sound some people here is because the red and white sound connectors are close or touching. There is still a little ambient sound but it is gone during game play.

I am currently trying to get the rest of my MW2 team to get these. I was hiding in afgan and I heard footsteps a mile a way. I got the drop over and over again... SWEEET Setup!

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